Grand Traverse Resort and Casinos
  • 16-Aug-2018 to 30-Sep-2018 (EST)
  • Turtle Creek Casino - Cage
  • Williamsburg, MI, USA
  • 13.00
  • Hourly
  • Full Time
  • East Bay

Major Medical, Dental & Prescription, Vision, Life Insurance, 401(k) Plan, PTO & Holidays, Short & Long-Term Disability Coverage, AFLAC Accident & Critical Illness Coverage


Must be at least 18 years of age and have a High School Diploma, a GED or equivalent experience. Must have previous Casino Cashier experience.

Perform "even money" exchanges and provide an adequate supply of currency, coin, token, and chips with all Casino Cashiers. Have a thorough knowledge of, and comply, with all cage policies and procedures. Record and report daily cash transactions and maintain an even vault balance. Provide excellent customer service.


  • Safeguard Assets.
  • Have thorough knowledge of, and maintain strict compliance with, all policies and procedures related to the cage operations.
  • Process requests for table fills and credits, slot machine jackpots and fills, as needed including jackpot check and slot checks.
  • Verify bank deposits.
  • Service all Casino Cashiers by exchanging currency and currency equivalents to maintain imprest amounts.
  • Ensure Casino Cashiers are submitting correct paperwork to the Vault.
  • Process loans and maintain required paperwork as needed.
  • Perform a physical inventory of the contents of the vault and record it on the vault inventory form at the end of the shift.
  • Perform shift close out of chip bank, change booth and vault transactions on the computerized system (or manual system) in accordance with established policies and procedures.
  • Assist in monitoring the imprest vault balances of currency, coin, tokens and chips as prescribed by management.
  • May work as Casino Cashier as needed.
  • Assist in routine maintenance of the cage area and equipment.
  • Maintain confidential communications with management regarding financial information, problems, violations of policies and procedures, and employee relations.
  • Perform verification of money from Count Teams.
  • Title 31 paperwork reviewed and tallied. Provide to Cage Supervisor.
  • Monitor and maintain all functions and processes associated with the Kiosk/ATM Machines.
  • Assist in comping fees and unlocking casino cashiers from various working station programs as needed.
  • Willingness to cross-train and provide support in related areas of operations.
  • Other duties as assigned by Supervisor.

Must have excellent customer service and communication skills both verbal and written. Must be a team player with a positive attitude. Must be highly organized and able to handle multiple tasks at one time. Must be able to complete tasks and projects in a timely manner by prioritizing obligations and time. Must possess the ability to work with various personalities while maintaining impartiality. Must respond to supervisory guidance and assignments and accept constructive criticisms in order to learn new, updated information. The needs for quickness and ease of adjustment to the work environment and flexibility to change are essential in this position. Must have excellent math and calculator skills.


Desktop computer, Jetsort coin counters, currency counters, coin wrappers.

May be required to lift up to 50lbs. following proper lifting standards. May also be required to reach, bend, stretch, kneel, crawl, lift and carry on occasion. Repetitive walking, standing, or bending for long periods of time.

Must be able to effectively handle stressful and compromising situations while remaining focused and professional. Must be able to deal with difficult people without losing perspective. Must be able to work productively under strict time restraints with variable deadlines.

Must be able and willing to work in a crowded, loud smoking environment. Must be able to handle being under constant surveillance. May be required to work in a confined space. Must practice all safety policies, procedures and standards as set by OSHA.

Native American and Tribal Preference will apply. Must be able to pass a background investigation and a drug urinalysis as a condition of employment. Must be able to work flexible hours and to take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.

Grand Traverse Resort and Casinos
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