Grand Traverse Resort and Casinos
  • 11-May-2018 to 30-Nov-2018 (EST)
  • Turtle Creek Casino - Seasons Buffet
  • Williamsburg, MI, USA
  • 7.03 + Tips
  • Hourly
  • Full Time
  • East Bay

Major Medical, Dental & Prescription, Vision, Life Insurance, 401(k) Plan, PTO & Holidays, Short & Long-Term Disability Coverage, AFLAC Accident & Critical Illness Coverage


EDUCATION / EXPERIENCE

Must be 18 years of age or older. Experience not necessary; will train.

SUMMARY
Position is responsible for the proper removal of dishware and cleaning of guest's tables. Reset tables and keep floor area clean and presentable at all times. Assists servers as needed.

ESSENTIAL JOB FUNCTIONS
• Provide friendly, courteous and prompt service to guests
• Remove used dishes, silverware, and ashtrays
• Clean tables, chairs and floor after guest use
• Reset tables, keep chairs neat and tidy, wrap silverware
• Refill water, coffee and other beverages as needed
• Keep the level of glasses, ice machines, plates maintained
• Maintain and clean drop, service areas, carts and trays
• Remove dirty bus tubs, dishes, cups, glasses etc. take to the dishwashing area, unload
• Sweep and clean walkways, floors etc.
• Understand and practice exceptional sanitation standards
• Willingness to cross-train and provide support in related areas of operations
• Other duties as assigned by management

OTHER NECESSARY SKILLS AND ABILITIES
• Must have excellent customer service and verbal communication skills
• Must be a team player with a positive attitude
• Must be highly organized and be able to multiple tasks
• Must be able to complete tasks and projects in a timely manner by prioritizing obligations and time
• Must possess the ability to work with various personalities while maintaining impartiality
• Must respond to supervisory guidance and assignments and accept constructive criticisms in order to learn and grow as a team member in the department. The needs for quickness and ease of adjustment to the work environment and flexibility to change are essential in this position.
• Must work as a team member and be cross-trained to perform other duties when directed by management. Require to attend and participate in on-going training sessions and staff meetings

SUPERVISORY RESPONSIBILITIES
NA

EQUIPMENT TO BE USED
Kitchen equipment, cleaning apparatus, carts etc.

TYPICAL PHYSICAL DEMANDS
• May be required to lift up to 50 lbs.
• Must be able to stand and/or walk for entire shift
• Must be able to reach, bend, stretch, kneel, crawl, lift and carry
• Must have exceptional grooming habits and manners

TYPICAL MENTAL DEMANDS
• Must be able to effectively handle stressful and compromising situations while remaining focused and professional
• Must be able to deal with difficult people without losing perspective
• Must be able to work productively under strict time restraints with variable deadlines

WORKING CONDITIONS
• Must be willing and able to work in a crowded, loud, smoking environment
• Work under constant surveillance
• May be required to work in a confined space
• Must practice all safety policies, procedures and standards as set by OSHA and Health Dept.
• Must be able to work in extremely fast paced atmosphere
• Must be able to work evenings, weekends, holiday's etc.
• Must be in work station @ scheduled time and in proper uniform

COMMENTS
• Native American and Tribal Preference will apply
• Must be able to pass a background investigation and a drug and alcohol urinalysis as a condition of employment
• Must be able to work flexible hours and to take on additional responsibilities when asked
• Must adhere to company policies regarding strict confidentiality

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.

Grand Traverse Resort and Casinos
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